Privacy Policy
Effective Date: March 2026
This Privacy Policy describes how personal information (“Personal Information”) is collected, used, disclosed, and otherwise managed by Destinyz Creative Production Hub (“Destinyz”, “we”, “our”, or “us”) in connection with our website, services, and interactions with clients, partners, and users.
Collection of Personal Information
We collect Personal Information needed to operate our business, deliver services, and communicate with you.
This may include, but is not limited to:
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Name
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Email address
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Phone number
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Social media handles
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Information submitted through contact forms, booking requests, or other inquiries
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Information required to deliver services or fulfill agreements
We collect only what is appropriate and necessary for these purposes.
How Personal Information is Collected
Personal Information may be collected:
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Directly from you through forms, inquiries, bookings, or communications
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Through our website hosted on Wix Studio
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Through cookies and analytics technologies
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Through third-party platforms we use to operate and improve our services
Use of Personal Information
Your Personal Information may be used for the following purposes:
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To respond to inquiries and provide customer support
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To deliver, manage, and operate our services
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To process bookings, requests, and related communications
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To improve our website, services, and user experience
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To send updates, marketing, or promotional communications (where permitted)
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To meet legal or regulatory requirements
Payments
When required, payment information is processed by third-party providers such as Moneris and Wix Payments.
We do not store full payment details on our servers. Payment processing follows the security standards of these providers.
Cookies and Website Technologies
Our website uses cookies and similar technologies to improve functionality and analyze usage.
We and our service providers (such as Wix and Google Analytics) may collect information including:
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IP address
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Browser type
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Pages visited
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Time spent on the website
We may use advertising and analytics tools from platforms such as Google and Meta to measure performance and improve our services.
Disclosure of Personal Information
We do not sell, rent, or trade your Personal Information.
We may share Personal Information with trusted third parties that provide services on our behalf, including:
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Website hosting providers (Wix Studio)
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Payment processors (Moneris, Wix Payments)
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Analytics and marketing platforms (Google, Meta, and similar services)
These third parties receive only the information needed to perform their functions and are not authorized to use it for other purposes.
International Transfers
Personal Information may be stored or processed outside of Canada through trusted service providers (such as website hosting, analytics, or payment platforms). In such cases, information may be subject to the laws of those jurisdictions.
We only share limited information when necessary to operate our services. Any third parties or collaborators who may have access to such information are required to handle it confidentially and, where applicable, are bound by contractual obligations, including non-disclosure agreements (NDAs), to protect your information.
Safeguards and Security
We maintain administrative, technical, and organizational safeguards to protect Personal Information from unauthorized access, use, or disclosure.
Personal Information is stored in secure systems provided by Wix, Google, and other trusted service providers. Access is limited to authorized individuals.
Access and Control of Your Information
You have the right to:
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Request access to your Personal Information
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Request corrections or updates
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Request deletion of your information, subject to legal requirements
Requests can be made by contacting us at: media@destinyz.net
Marketing Communications
ith your consent, we may send you communications about our services, updates, or initiatives.
You can withdraw your consent at any time by unsubscribing or contacting us.
Media and Content Use
During our work, we may capture photo, video, or audio content at events or productions.
When required, we obtain consent through waivers or agreements. This content may be used for promotional, marketing, or documentation purposes.
Third-Party Websites
Our website may include links to third-party websites or platforms. We are not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised version will be posted on our website with the new effective date.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your Personal Information, please contact us:
Destinyz Creative Production Hub
1338 Wellington Street West, Unit 10
Ottawa, ON, K1Y 3B7
Email: media@destinyz.net